About Hang Seng Bank statements
Hang Seng Bank is a Hong Kong-headquartered bank and a member of the HSBC Group.
Hang Seng e-Statements match the layout and content of paper statements and are available in Personal e-Banking and the Hang Seng Personal Banking app. Up to seven years of statements and six months of e-Advices are kept online. The e-Banking daily statement view only shows the last working day and today, so the monthly PDF is the main record for any longer period.
Typical Hong Kong statement headings and where they go in your export:
| On the statement | In your export |
|---|---|
| Date | Date |
| Transaction Details | Description |
| Deposit | Credit (and positive Amount) |
| Withdrawal | Debit (and negative Amount) |
| Balance | Balance |
Also known as Hang Seng Bank HK.
How to download your Hang Seng statement as a PDF
- Log on to Hang Seng Personal e-Banking or the mobile app.
- Open the e-Statement / e-Advice section.
- Choose the account and the statement month.
- Open the PDF in a PDF reader and save it.
Up to 7 years of statements and 6 months of e-Advices.
Menu names can change between app and website versions.
Tips for converting Hang Seng statements
- Hang Seng statements may carry Chinese as well as English headings; the converter recognises some Chinese headings, but check the mapping preview before exporting.
- For a year of Hang Seng records, combine the monthly e-Statements in the converter; the balance check confirms each running balance carries over between months.
Importing Hang Seng transactions into accounting software
For Xero, QuickBooks and Zoho Books, export CSV or OFX after checking the preview. Amounts are written as plain numbers without the HK$ sign, so they import cleanly as values. Step-by-step help: Xero, QuickBooks.
More Hong Kong banks
BOCHK, HSBC HK . Hong Kong overview
This is an independent tool and is not affiliated with, endorsed by or connected to Hang Seng Bank. The name is used only to describe which statements the converter can read.
Frequently asked questions
How far back can I view Hang Seng e-Statements?
Hang Seng keeps up to seven years of statements and six months of advices in Personal e-Banking. Bank and credit card e-Advices are kept for six months from issue, while investment and mortgage loan e-Advices are kept for twelve months.
How do I register for Hang Seng e-Statements?
Log on to Personal e-Banking and go to Customer Services, then Account Maintenance, then Account List, where you can maintain e-Statement and e-Advice settings for each account. Once registered, statements appear in e-Banking and the app instead of arriving by post.
Is it safe to convert my Hang Seng statement here?
Yes. The conversion happens on your own device; your Hang Seng statement is not uploaded, stored or shared. This site is independent and not affiliated with Hang Seng Bank.